Terms of Service

US Visa Appointment Booking Service (also known as Visa Booker)

Please read these Terms of Service (“Terms”) carefully before using our US Visa Appointment Booking Service (referred to as “the Service”). These Terms govern your use of the Service provided by Hasil Technologies Ltd. (“we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Service.

Service Description: Our Service aims to assist individuals in booking appointments for US visa applications at their respective consulates or embassies. We provide a platform to facilitate the appointment booking process and help streamline the experience. However, it is important to note that we do not guarantee or have any control over the availability of appointments or the visa application process.

Services Overview

a. Lifesaver Package: Under this package, we will diligently monitor the availability of earlier appointment dates for your specific application for 8 weeks. Whenever we identify an earlier date, we will reschedule your appointment accordingly. Please note that this package does not come with a money-back guarantee.

b. Bolt Package: With the Bolt Package, we will initiate the process from the beginning when there isn’t any appointment booked by the applicant or by cancelling the applicant’s current appointment and searching for available dates over 8 weeks from the start. This package includes a money-back guarantee: if we are unable to secure an appointment for you within eight months from the initiation of our search, you will be eligible for a refund of $50 after deducting $10 transaction fees.

Refund Policy

a. Lifesaver Package: This package does not include a refund policy. The service fee paid for the Lifesaver Package is non-refundable, regardless of the appointment rescheduling outcomes.

b. Bolt Package: If we cannot secure an appointment for you within eight months of commencing our search under the Bolt Package, you are entitled to a refund of the service fee paid.

No Responsibility: We hereby claim no responsibility for the following:

a. Visa Approval: We do not guarantee the approval of any visa application or the outcome of the visa application process. The decision to approve or deny a visa rests solely with the respective consulate or embassy and is subject to their policies, procedures, and criteria.

b. Appointment Availability: While we make every effort to provide accurate and up-to- date information regarding appointment availability, we cannot guarantee the availability of appointments at any given time. Consulates or embassies may change their appointment schedules, quotas, or processes without prior notice.

c. Technical Issues: We cannot be held responsible for any technical issues, including but not limited to server downtime, software glitches, or internet connectivity problems, which may disrupt the use of our Service or prevent you from accessing the Service.

d. Documentation Accuracy: We do not take responsibility for the accuracy, completeness, or validity of the information or documents provided by users during the visa application process. It is your responsibility to ensure the accuracy and completeness of all information and documents submitted.

e. No Immigration Legal Advice: We do not provide immigration legal advice or guidance under any circumstances. Our platform does not offer consultations, suggestions, or recommendations related to immigration matters. We explicitly disclaim any responsibility for any immigration decisions made based on information or content provided through our service.

f. Accountability for Errors: In instances where an appointment undergoes rescheduling to an unfavourable date or location due to either human error or technical glitches, we cannot be held liable for the consequences. We are also not accountable for any resulting inconveniences, rejections, or negative outcomes stemming from such occurrences.

User Obligations By using our Service, you agree to:

a. Provide Accurate Information: You are responsible for providing accurate, up-to-date, and complete information during the appointment booking process. Any false or misleading information may result in the rejection of your visa application.

b. Grant permission to cancel the currently booked appointment: By opting for the Bolt Package, you grant us the authority to cancel the existing appointment and initiate the rescheduling process from the beginning. If we cannot secure an appointment within eight months of the order submission date for the applicant, within 8 weeks, Visabooker will not have any appointment reserved for the applicant. Consequently, the applicant must initiate a new search for appointments from the very beginning.

c. Follow Consulate/Embassy Guidelines: You agree to comply with all the rules, regulations, and guidelines set forth by the respective consulate or embassy during the visa application process. We are not responsible for any violations or non-compliance on your part.

d. Personal Data: You understand and consent to the collection, storage, and processing of your personal data as outlined in our Privacy Policy.

e. Intellectual Property: All intellectual property rights associated with the Service, including but not limited to trademarks, logos, content, and software, belong to us or our licensors. You may not use, reproduce, modify, or distribute any part of the Service without our explicit written consent.

f. Limitation of Liability: To the fullest extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising out of or in connection with your use of the Service, even if we have been advised of the possibility of such damages.

g. Modifications to the Service: We reserve the right to modify, suspend, or discontinue the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

h. Indemnification: You agree to indemnify, defend and hold harmless visabooker.com, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Website or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations.

i. Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of BC, Canada. Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in BC, Canada.

j. Severability: If any provision of these Terms is found to be unenforceable or invalid, it shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

k. User Representation: By using the Site, you represent and warrant that you are at least 18 years of age and have the legal capacity and you agree to comply with these Terms of Use.

l. Granting Authority: Your engagement with our services initiates when you complete the order process by filling in the required details. By doing so, you grant us the authority to commence work on your behalf, which involves rescheduling appointments.

By using our Service, you acknowledge that you have read, understood, and agree to these Terms of Service.